Chargeback Prevention Management
Protect Your Revenue and Increase Your Chargeback Win Rate
Shield your business from fraudulent chargebacks with our expert solutions.
Benefits Of Working With Us
Revenue Recovery
With over $10 million recovered in
disputed transactions, we’ve empowered
our clients to boost their revenue.
Revenue Recovery
With over $10 million recovered in disputed transactions, we’ve empowered our clients to boost their revenue.
Improved Operational Efficiency
Clients report a 100% reduction in time
spent managing disputes, allowing them to focus more on core business activities.
Improved Operational Efficiency
Clients report a 100% reduction in time spent managing disputes, allowing them to focus more on core business activities.
Reduced Chargeback Rate
Implementing our proactive strategies has led to a 60% decrease in chargeback
occurrences for our clients.
Reduced Chargeback Rate
Implementing our proactive strategies has led to a 60% decrease in chargeback occurrences for our clients.
Enhanced Customer Retention
Our services contribute to a
35% reduction in customer churn,
fostering long-term loyalty.
Enhanced Customer Retention
Our services contribute to a 35% reduction in customer churn, fostering long-term loyalty.
Customer Satisfaction
Our clients have seen a 90% increase in
customer satisfaction, thanks to our chargeback prevention strategies.
Customer Satisfaction
Our clients have seen a 90% increase in customer satisfaction, thanks to our proactive chargeback prevention strategies.
Our Support Extends to:
Expert Dispute Management
Chargebacks, Fraud, And Payment Disputes Can Significantly Impact Your Revenue, Reputation, And Operational Efficiency. Our expert chargeback management solutions are designed to provide protection for your profits, safeguard your services, and streamline your payment processes across ecommerce, Shopify, and PayPal platforms.
- Every chargeback is unique, and we tailor our solutions to meet your firm specific business needs.
- Our team crafts custom rebuttals and implements strategic dispute resolution based on the nature of the transaction, ensuring merchants have the best chance to win disputes and reclaim your revenue.
- Strategic Evidence Collection - we’ll collect the right evidence before a client revokes access to accounts, services, or products, helping your company avoid unnecessary losses and giving you the tools to stop fraud early.
Ecommerce Fraud Protection
Selling Luxury Goods Online Attracts High-Value Customers, But Also Fraudsters And Refund Abusers. Friendly Fraud, Stolen Credit Card Purchases, And High Chargeback Rates Can Drain Your Profits And Put Your Shopify or PayPal Merchant Account At Risk.
- Many Ecommerce merchants face higher than average fraud and chargeback rates. Without the right protection, your company could be losing thousands every month.
- Our team crafts bank-compliant, high-success rebuttals, reducing your chargeback ratio and keeping your business thriving.
- Selling high-value items online makes you a prime target for fraudsters elling high-value items online makes you a prime target for fraudsters from card testing scams to fake chargebacks. Every dispute means more than just lost revenue; it’s a challenge requiring effective resolution strategies to stop fraud and maintain your company’s reputation.
Prevent Revenue Loss
Running a subscription business? Then you know the struggle! Friendly fraud, forgotten subscriptions, and misleading chargebacks can drain your revenue fast.
- “I forgot to Cancel”...sound familiar? his is just one of many claims that put merchants at risk. Too many disputes mean lost revenue, higher fees, and potential account termination with PayPal, Shopify, or your credit processor.
- We help you reduce churn, lower chargeback rates, and fight back against fraudsters with proven strategies. From clear billing optimization to expert dispute resolution, we keep your revenue where it belongs—with you.
- Subscription companies face a unique challenge—once a chargeback is filed, you lose not just the payment but also the service already provided. That’s why our chargeback management solutions are designed to stop fraud, provide strong protection, and help you avoid unnecessary losses while growing your ecommerce business.
What Our Customers Say
Frequently Asked Questions
Got questions? We've got answers.
A chargeback is a reversal of a credit or debit card transaction, initiated by the cardholder’s issuing bank, often due to disputes like fraud or billing errors. For merchants, chargebacks lead to revenue loss, additional fees, and can negatively impact your merchant account’s standing.
Each chargeback can cost merchants between $20 to $100 in fees, in addition to the lost revenue from the sale. High chargeback ratios can also lead to fines from card networks and potential termination of your merchant account.
Unfortunately, no business can 100% eliminate chargebacks, but with the right prevention strategies, you can significantly reduce their frequency. Our service helps implement proactive fraud prevention, clear customer communication, and dispute management techniques to keep chargebacks under control.
If your chargeback ratio exceeds 1% of total transactions, your merchant account may be flagged as high-risk. This can lead to higher processing fees, account holds, or even termination by your payment processor. Our team helps lower your chargeback ratio to keep your account in good standing.
No, we cannot guarantee a 100% success rate in disputing chargebacks—no service can. Chargeback outcomes depend on various factors, including the reason for the dispute, the quality of the evidence, and the card issuer’s final decision. However, our expertise in chargeback regulations, strong rebuttal strategies, and proactive prevention measures significantly increase your chances of winning disputes and reducing future chargebacks. Our goal is to maximize your recovery while helping you maintain a low chargeback ratio to protect your business.
If your payment processor terminates your account, it means they have closed your merchant account, preventing you from processing credit and debit card transactions. This typically happens if your chargeback ratio is too high, signaling that your business is too risky to support.
Consequences of account termination include:
- Loss of payment processing capabilities – You won’t be able to accept card payments.
- Being placed on the MATCH list (Merchant Alert to Control High-Risk) – This industry blacklist makes it difficult to get approved for a new merchant account with another processor.
- Potentially higher fees with new processors – If you find another provider, they may charge higher fees or require rolling reserves to mitigate risk.
If you’re at risk of termination, it’s crucial to take immediate action to reduce chargebacks and improve dispute management. Our team specializes in helping businesses lower their chargeback ratio and stay compliant with processor guidelines.
how does it affect my
firm?
A chargeback is a reversal of a credit or debit card transaction, initiated by the cardholder’s issuing bank, often due to disputes like fraud or billing errors. For merchants, chargebacks lead to revenue loss, additional fees, and can negatively impact your merchant account’s standing.
with chargebacks?
Each chargeback can cost merchants between $20 to $100 in fees, in addition to the lost revenue from the sale. High chargeback ratios can also lead to fines from card networks and potential termination of your merchant account.
Unfortunately, no business can 100% eliminate chargebacks, but with the right prevention strategies, you can significantly reduce their frequency. Our service helps implement proactive fraud prevention, clear customer communication, and dispute management techniques to keep chargebacks under control.
chargeback rate is
too high?
If your chargeback ratio exceeds 1% of total transactions, your merchant account may be flagged as high-risk. This can lead to higher processing fees, account holds, or even termination by your payment processor. Our team helps lower your chargeback ratio to keep your account in good standing.
success rate in disputing
chargebacks?
No, we cannot guarantee a 100% success rate in disputing chargebacks—no service can. Chargeback outcomes depend on various factors, including the reason for the dispute, the quality of the evidence, and the card issuer’s final decision. However, our expertise in chargeback regulations, strong rebuttal strategies, and proactive prevention measures significantly increase your chances of winning disputes and reducing future chargebacks. Our goal is to maximize your recovery while helping you maintain a low chargeback ratio to protect your business.
payment processor terminates
my account?
If your payment processor terminates your account, it means they have closed your merchant account, preventing you from processing credit and debit card transactions. This typically happens if your chargeback ratio is too high, signaling that your business is too risky to support.
Consequences of account termination include:
- Loss of payment processing capabilities – You won’t be able to accept card payments.
- Being placed on the MATCH list (Merchant Alert to Control High-Risk) – This industry blacklist makes it difficult to get approved for a new merchant account with another processor.
- Potentially higher fees with new processors – If you find another provider, they may charge higher fees or require rolling reserves to mitigate risk.
If you’re at risk of termination, it’s crucial to take immediate action to reduce chargebacks and improve dispute management. Our team specializes in helping businesses lower their chargeback ratio and stay compliant with processor guidelines.
London, UK
Dublin, Ireland
Dubai, UAE